Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

307 Cancun - Chetumal Ejidal, Puerto Morelos, Mexico, 77580

“The hotel's beachfront location offers stunning views and easy access to the amazing sand and surf.”view full review

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers a 5-star experience with a massive water park, a fitness center, and a variety of dining options. This family-friendly accommodation includes amenities such as a kids' playground, sports facilities, and free Wi-Fi throughout the property.

Rooms & Amenities

The Royalton Splash Riviera Cancun features 1005 modern suites, each equipped with air conditioning, a flat-screen TV with satellite channels, and a private bathroom. Selected rooms offer balconies, and amenities include a minibar and complimentary toiletries.

Dining Options

Dining options at this Puerto Morelos hotel include 12 restaurants and 10 bars, offering local and international cuisines. Guests can enjoy a buffet breakfast daily and 24/7 room service is available for those preferring to dine in.

Leisure & Activities

The resort features extensive leisure amenities, including a large water park with monster slides, lazy rivers, and a kids club. Guests can also partake in sports such as tennis and billiards, or relax in the outdoor swimming pool and fitness center.

Transportation & Location

Royalton Splash Riviera Cancun is conveniently located 14 km from Cancun International Airport. Transportation options include a paid airport shuttle service, making it easy for guests to access the nearby attractions such as Playa Petempich and Bahia Petempich Beach.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Junior Suite

Max:

2 persons

Shower

Coffee machine

room details

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Luxury Junior Suite Ocean View Diamond Club

Max:

2 persons

Shower

Coffee machine

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Two Bedroom Luxury Junior Suite

Max:

2 persons

Shower

Coffee machine

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Morelos 6.8 mi

Airports

Cancun (CUN) 10.6 mi

Isla Mujeres (ISJ) 27.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Diverse and Delicious Options

I had an amazing experience trying out the on-site restaurants, especially Zen Teppanyaki. The food quality was impressive, and each night brought something unique. The Cave and Hunter's Steakhouse also stood out for their flavors. It's essential to make 24-hour reservations, though; it certainly helps avoid longer waits.

Graham89. United Kingdom, 2024-04-15Read full review on

Fun for Kids

My kids had an absolute blast at the water park! With water slides and a dedicated kids' club keeping them entertained, I could relax knowing they were having a safe and enjoyable time. The variety of activities set up for them each day was impressive!

Emma24. Canada, 2024-06-05Read full review on

Relaxing Spa Retreat

The spa services were a highlight of our stay. Every treatment felt luxurious, and the ambiance was so calming that I genuinely felt rejuvenated afterward. The staff was attentive, ensuring all my needs were met. It was worth every moment spent there!

Lily_Heart. Australia, 2024-08-10Read full review on

Spacious and Comfortable Rooms

Our junior suite was incredibly spacious, allowing everyone to move freely. The decor was modern and stylish, and the stunning views from our terrace made it even better. Daily cleaning kept everything fresh and tidy, enhancing our overall comfort.

FrancisJ. United States, 2024-10-20Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Bowling
Golf course
Billiard tables
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

307 Cancun - Chetumal Ejidal, Puerto Morelos, Mexico, 77580

Map view

307 Cancun - Chetumal Ejidal, Puerto Morelos, Mexico, 77580

City landmarks

Landmark

Bahia Petempich Beach

1.4 mi

Landmark

Petempich Bay

2.0 mi

Landmark

The Kay Club

2.1 mi

Landmark

Puerto Morelos National Marine Park

2.6 mi

Beach

Snorkeling Adventure

3.1 mi

Landmark

Piston Pueblo

3.7 mi

Reviews and Ratings

Feedback from previous guests about their experience.

Joshua

United Kingdom, January 2025

7.0/10

I had a pleasant stay overall at this resort, with clean and comfortable rooms. The location was fantastic, allowing for easy access to various activities. However, I found the services lacking, particularly when staff were unresponsive to issues. Additionally, while the amenities were generally good, there were some facilities that were unexpectedly closed during my stay, which detracted from the experience.

Rooms

8.0

The rooms were standard Royalton quality, clean and comfortable with nice beds.

Service

5.0

While most of the staff were friendly and attentive, I experienced some issues where staff were unhelpful when I needed assistance.

Location

9.0

The location was truly amazing, with everything you need within reach.

Dining

7.0

The buffet dining was impressive, especially the omelettes, but some specialty restaurants were closed which was disappointing.

Facilities

6.0

Facilities like the spa and waterpark were closed during my visit, which was a letdown, but other amenities were decent.

Elliot

United Kingdom, December 2024

7.0/10

My stay at the hotel had its ups and downs. The rooms were clean and comfortable, which I really appreciated. However, I felt like paying for the Diamond Club level wasn't worth it due to many facilities being closed during my visit. There were a lot of services unavailable, and that was disappointing. Overall, I had a decent experience but not what I expected for the price I paid.

Rooms

8.0

The rooms were exactly what I expected; clean and with comfortable beds throughout my stay.

Service

6.0

I found the service to be friendly and helpful, but there were also instances where I felt my concerns weren't addressed as they should have been.

Location

9.0

The hotel is in a great spot, offering a lovely atmosphere in the small Diamond Club level reception, which was well done and perfect for unwinding away from the noise.

Dining

7.0

The dining options were decent, especially the healthy salads at the buffet, but I wish there were more choices available.

Facilities

5.0

Unfortunately, many key facilities like the spa, specialty restaurants, and the waterpark were closed, which really affected my overall experience.

Christopher

United Kingdom, October 2024

7.0/10

My stay at the hotel was a mixed bag. The rooms were clean and comfy, which I appreciated greatly. However, I found that paying for the Diamond Club level wasn't worth it this time around, especially with many amenities closed. The service was consistently friendly, yet I noticed gaps during a busy period. Overall, it's a solid option if you're not too picky about the extra perks.

Rooms

8.0

The rooms were exactly what I expected from a Royalton experience-clean and comfortable. However, I don't think the Diamond Club upgrade is worth it right now since the additional benefits were limited.

Service

6.0

While most of the staff was friendly and eager to help, I did notice that during our stay, the service fell short when a larger issue arose with guests feeling unwell. They seemed overwhelmed and unable to assist effectively.

Location

9.0

The location was really great. I loved how close we were to the beach and other facilities at the Royalton location, which made it easy to explore.

Dining

7.0

Dining was decent, although I found the breakfast offerings a bit lacking in variety.

Facilities

5.0

Unfortunately, many key facilities were closed during my visit, which detracted from the overall experience. The promised waterpark and spa were not operational, which was disappointing.

Barry

United Kingdom, September 2024

6.8/10

I recently stayed at this resort spa and found it to be a mixed experience. The rooms were clean and comfortable, making for a pleasant stay. However, I felt that my investment in the Diamond Club level was not worth it due to many of the perks being unavailable. The service varied significantly; while some staff members were attentive, we faced difficulties when seeking help during a concerning situation. Overall, the amenities were not fully operational, which was disappointing.

Rooms

8.0

The rooms were clean and very comfortable, exactly what I expected from a Royalton property.

Service

5.0

While some staff members went above and beyond, we encountered issues getting assistance during a critical moment, which was frustrating.

Location

9.0

I enjoyed the location, especially the small, cozy Diamond Club level reception and bar which offered a nice escape from the hustle and bustle.

Dining

5.0

The dining options were a bit lacking for my taste, and I was disappointed with the limited breakfast choices, especially during lunch hours.

Facilities

5.0

Many facilities like the spa and waterpark were closed, which definitely affected my overall experience at the resort.

Dominic

United Kingdom, September 2024

7.0/10

I had a mixed experience at this resort. The rooms are clean and comfortable, but the amenities were lacking since many were closed during my stay, including the spa and waterpark. While the service staff was attentive, the situation with many guests feeling unwell was distressing and not handled well. Overall, I can't say the Diamond Club level was worth it right now, due to the limited perks available.

Rooms

8.0

The rooms were standard for a Royalton, with comfortable beds and a high level of cleanliness throughout our stay.

Service

6.0

Most staff members went above and beyond to assist us, though I experienced a concerning situation where staff denied help when several guests fell ill.

Location

9.0

The resort is situated nicely and has a small but inviting Diamond Club reception area, perfect for a quiet retreat.

Dining

Facilities

5.0

While the facilities that were open were decent, the unavailability of the waterpark and spa was disappointing.